Collection of Information
In order to improve our Web Site, we use industry standard information gathering practices in order to study trends. Examples of data collected anonymously include IP address, browser type, specific link URLs and access times.
You are an anonymous visitor to our Web Site until you choose to give us personal information. For more information, see the Section titled "Cookies and Pixel Tags" below.
Like many other Web sites, we actively collect information from our visitors both by asking specific questions on the Web Site and by permitting you to communicate directly with us via email. For example, we request information from you (which may include name, address, telephone number, email address, gender and when necessary credit card information) when you: Register, Purchase, Contact Us, or Participate in a promotion or other Web Site feature.
Some of the ways we use the information we collect are to:
Customize and/or personalize your communications and shopping experience, Better respond to your customer service inquiries, Communicate with you about your purchase, account information, or customer service needs, Communicate with you about our products and events, and for other promotional purposes, Improve our business, and Administer contests, promotions, surveys or other Web Site features.
For the purpose of operating our business, we may transfer your information with affiliates and service providers who are permitted to use that information only to conduct Lola & Shaye business. For example, they may handle Lola & Shaye’s credit card processing, shipping, bag creation, data management, email distribution, market research, information analysis and promotions management. We may also share your information to administer a Web Site feature. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to companies assisting in fraud protection or investigation, to enforce our Web Site policies, or to protect our or others' rights, property or safety. In addition, we may provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. Lola & Shaye has no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.
Some of our advertisers may display ads on the Web Site that solicit, or contain technology to collect, information about our users. This information is collected and used by our advertisers, and is outside of our control. If you have any questions about a banner advertisement, you should contact the responsible advertiser directly.
Protecting Your Information
We use several methods to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
The safety and security of your information also depends on you. If you have access to password-protected features, never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to log off of this site before you leave this computer. We also recommend that you provide your credit card information to use only in the secure Web order form. You should not put your credit card information into our Contact Us form.
Unsubscribing, Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Lola & Shaye or would like to update or change your personal information or preferences, please follow the instructions below.
Registration Information, Email and Other Subscriptions
To unsubscribe from an email, please follow the instructions in any email you receive from us. Each email we send has an unsubscribe link at the bottom.
Communications in Progress/Sales and Service Information.
Please note, if you have unsubscribed from any Lola & Shaye communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
The Web Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via email at email@example.com, if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.
Links to Other Sites
Questions and Feedback
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
For questions or concerns, please email us or write us at:
Lola & Shaye
Attn: Consumer Services/Privacy
2400 Old Milton Parkway, #64
Alpharetta, GA 30009